Power to the people
How a Generation Formed Our Tech Landscape
Steven Levy



Newsweek
:  September 18, 2007

Computers once filled entire rooms. Now they fit in our pockets. How a generation formed our tech landscape.

This summer I was talking to some young Google employees, and at one point the conversation somehow turned to the antediluvian document-creation processes of an older generation: mine.   So I (born 1951) told these twentysomethings that there was a time when people wrote on machines called typewriters, beginning at the beginning and plowing through until the end, at which point they would mark up the manuscript with pen or pencil for the next run through the typewriter.   If there was a need to recast a couple of sentences or even an entire paragraph, you would type on a new sheet of paper, cut the new text from the page with scissors and use Elmer's glue to paste it over the original not-so-hot lines.  "Oh!" said one of the Googlers, of 1980s vintage.  "So that's where 'cut-and-paste' came from!"

The moment neatly captured the gap between the world that boomers grew up in and the inescapably digital world of today.  Those in the postwar generation once rolled their eyes when its parents or grandparents would spin Lincoln-esque coming-of-age anecdotes that hinged on the absence of television, interstates and air conditioning. But now they find themselves spanning perhaps the biggest technological divide in history. "  There certainly were big earlier transformations like the automobile, radio and TV, so it would be hard to say the previous generation had a static environment," says Microsoft cofounder Bill Gates. "  But you can actually keep a straight face and say the amount of change in these last 30 years has been greater."

No, we don't have flying cars, we don't talk philosophy with robots and our meals do not consist of colored capsules containing all we need to survive.  But we do have robots sweeping the floor and a chess machine that whupped the world's greatest human player.  And we have Microsoft Office, instant messaging, DVDs, iPods, BlackBerrys, Amazon, eBay, Google and credit cards that pay for chewing gum by means of infrared waves.  The big news is digital: an amazing amount of stuff that used to happen in the physical world can now be done virtually.  Like cut-and-paste, many of the realities boomers grew up with are today's metaphors.

In fact, it can be argued that the best-known baby boomer of all is the computer itself.  Like many boomers, the general-purpose computer was born in the years following World War II, grew up in a restrictive environment and went batty as a young adult.  Now, like the generation it grew up alongside, the computer has assumed a leadership role, while still maintaining an unruly edge.

But it would be unfair to say that the computer has transformed the lives of boomers and leave it at that.  The boomers themselves can take credit for shaping the course of this technology if not the entire direction of the digital revolution.  Gates is among a cadre of industry pioneers now in their 50s.  But several decades ago they were tech-savvy kids who seized the moment when their elders had no clue.

In the 1950s, computers were like ... the 1950s.  They were giant monochrome machines tended by people wearing white shirts and black ties. They filled a room and were used for tasks like accounting, codebreaking and statistical calculations. Icons of the conformist age, there was nothing personal about them. They filled up a room and cost millions of dollars.  They weren't hard to use - they were impossible to use. They were tended by a sort of priesthood who jealously limited access.

Even after huge breakthroughs in transistors and microprocessors in the early 1970s, those in charge of companies like IBM or Digital Equipment Corporation felt that nothing could be more absurd than a personal computer.  Who could possibly want a computer of one's own? What would you use it for?

In the 1960s and early 1970s, many in the counterculture absolutely loathed computers and everything about them.  They were seen as part of the Defense Department's War Machine, and also associated with depersonalization of a mass society.

But boomer math nerds, who figured out how to finagle computer time, didn't care.  There was also a geographic exception to those political objections. In Northern California - home of the chip industry and lots of defense work - the idea arose that computers could empower people. Two texts proved to be crucial in pushing the vision toward action.  The first was Ted Nelson's "Computer Lib," a messy manifesto urging enlightenment through computers.  The other was the January 1975 issue of Popular Electronics, which broke the news of the first personal computer, the Altair 8800 (a primitive device that came in a kit and had no keyboard or monitor).  Excitement about the Altair led political activist Fred Moore to organize a group called the Homebrew Computer Club, which first met in March 1975.  It would generate dozens of companies, including Apple Computer.

What really led the boomers to become pioneers of the PC revolution was a sense of possibility.  "They saw the technology as mind-expanding," says John Markoff, author of "What the Dormouse Said: How the 60s Counterculture Shaped the Personal Computer Industry."  "It was one of a series of quests going on, part of an attempt to break out of the confines of the suburban realities of the 1950s."

That was certainly the case for Steve Jobs (born 1955), raised in the suburban Valhalla of 1960s Silicon Valley where your next-door neighbor could, and did, bring you straight-from-the-fab microchips to play with.  He attended Reed College, dropped out, went to India, and wound up back in Silicon Valley, where he reconnected with his high school buddy Steve Wozniak (born 1950).  Woz, as he was called, was a classic tech geek, relatively unaffected by the counterculture.  When he showed Jobs the device he was working on - a computer he built to dazzle the wireheads at the Homebrew Computer Club - Jobs became his partner.  Then Jobs convinced a reluctant Woz, who was married, to quit his job at Hewlett-Packard to form Apple, a company Jobs named on a whim.  Naturally, the values of their generation were reflected in their approach to designing products (notably the Apple II that became the first mass-market PC) and building their company.  When Jobs orchestrated the release of Apple's groundbreaking 1984 Macintosh computer, he struck the cultural chords familiar to his generation, urging people to view it not as a product but a movement.

Even earlier in the game was Bill Gates (born 1955), who wasn't very political but with the help of his high school buddy Paul Allen (born 1953) put together the pieces and saw something big was about to happen.  He was a Harvard sophomore in 1974 when Allen showed him that issue of Popular Electronics.  "We said, 'Oh, my God, it is going to happen without us?' " and right then the two vowed to write software for the Altair.  "We wrote our slogan - a very modest slogan - 'a computer in every home and on every desktop - in 1975," says Gates.  "We were kind of brash in a certain way."  Very boomer-esque.  Didn't he find it odd that people who actually ran computer companies couldn't see it that way? "There's some benefit to youth," he says.  "It's a lot like physics - Einstein saw relativity, the others didn't - but then he didn't understand quantum dynamics, that next generation came along, and he became the old guard.  There's something about these wild changes - a personal computer being software-centric and personal, and a software industry that was high volume and low cost - that are hard to see."

And is there a more canonical boomer's tale than that of Mitch Kapor (born 1950), who majored in psychology at Yale, was heavily involved in the campus radio station, and after graduation became ... a teacher of Transcendental Meditation.  But ever since he'd come across a copy of "Computer Lib" in a Harvard Square bookstore, he was fascinated by computers, particularly the promise they had to empower ordinary people. He began designing software, and then, around the time the IBM PC was launched, came out with an idea to make spreadsheets more powerful. His product was Lotus 1-2-3, and when he sought funding for his company, in a long letter to venture capitalist Ben Rosen he presented his idealistic vision of a humanitarian company.  There are things as important to me as profit, he wrote.  Now, he says, "It was my equivalent of 'Don't Be Evil' " [the unofficial Google motto].

Google, is only one of the more recent high-tech companies to capture our attention, our imagination and our free time.  Generations following the boomer pioneers founded Internet giants like Amazon and eBay, and now another Harvard dropout, Mark Zuckerberg (born 1984), heads Silicon Valley's new heartthrob, Facebook.  All have adopted the grow-fast template of the boomer pioneers.

None of this would have happened if the technology itself had not ripened, and it was for the first time possible to build personal computers and write software for them.  But the other element was the generational nature of its innovators.  The magic was that those two factors came together, and as a result, the early lives of boomers will become as quaint to their grandchildren as the tales of the boomers' own forefathers were to them.

© 2007 Newsweek, Inc.